Used Car Lot
You'd think I worked at a used car lot the way my boss operates his business sometimes. Everything must be discounted to some silly number: $95.99, $2,275.95. Why don't we just write on our product in big white chalk letters and set it out on the front lawn?? Maybe we can offer test drives. Oh, that's right, you can't drive what we sell!!
Why must we continue to devalue what we offer to the marketplace?? It wrecks our credibility. I spent the last 4 years trying to establish pricing, getting rid of the old habit of pulling a price out of our ass whenever a client walked in the front door. I even think it's going to work, until the owner of the company backpeddles and changes the rules so he can make a fast buck, oblivious to the fact that his fast buck will lose him money considering the project is worth twice that!! Stop shooting yourself in the foot, man! Stop acting like you're working for a cheap warehouse or selling vacuum cleaners door-to-door. Is this a busy marketplace in India -- are we heckling our wares or are we actually conducting real business?!?!?
Some days, it's so depressing, operating like a half-ass organization when we are much more than that -- or at least the potential is there to be much more. We wouldn't have to spend so much time kissing clients' asses. Because, when we mean business and the client knows this, they don't raise holy hell. They do what they should and pay us for the work that is done. And, everyone feels better. But, when the prices are slashed twice (like we've been visited by the Walmart Happy-Face), they think they can take advantage of us. And, they do. Then, most of my time is spent having to kiss ass to regain any sense of vendor-client normalcy. Since when the hell is groveling any way to do business?? I'm so tired of our company having to grovel. I just don't do it very well. Oh, hell, I don't do it at all.

2 Comments:
mmmmmmm.......grovel.
11:41 AM
Don't feel too bad... I mean, yeah, feel bad, but at least know that you're definitely not alone!
In my 20-some years in the business of software development, I've worked for maybe one or two companies, at the most, who haven't done exactly what you're experiencing there, at your company...
...and I've rarely worked for companies as small as yours :) so it's not just the small companies who undervalue themselves.
Anyway, just wanted to say, I empathize with you; I know exactly what you're experiencing!
8:50 PM
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